Managing Existing Cases

Introduction

When a plan or dealing is lodged for registration at NSW LRS all documents are examined by a dealing or plan examiner before the document is accepted into the land titles register. If any errors are found during the examination process, the plan or dealing is ‘requisitioned’.

The following sections provide information on the dealing and plan requisition processes. 

Plan requisitions

A requisition is a letter sent to the surveyor and/or lodging party that lists the errors found in the plan. The surveyor or lodging party then has two months to rectify any errors and re-lodge the amended plan.

For all information on requisitions raised for plans, please visit the Plan Requisitions page. 

Responding to plan requisitions

Surveyors are able to electronically lodge and relodge plans and associated documents using the ePlan Portal.

Information on how to sign up for ePlan can be accessed here. 

Dealing requisitions

A requisition is a letter raised against a lodgment case setting out issues that need to be addressed by the lodging party before the case can proceed for further examination and registration. Requisitions can be raised electronically in the NSW LRS business system used for lodgment and processing of documents or may be raised manually using a form letter on NSW LRS letterhead.

For more information on requisitions for Real Property Act dealings and Water Access Licences, please visit Requisitions page of the Registrar General’s Guidelines. 

Receiving requisitions for electronic dealings

Requisitions are delivered to the email address of the lodging party. Lodging parties must ensure their address details are correct and kept up to date. For more information on how to update your contact details please contact the relevant ELNO.

The requisition email received may include:

• Issues which need to be addressed before the case can proceed to registration
• Copies of the current version of the electronic dealing(s) lodged with NSW LRS. Attachments to the electronic dealing(s) will not be included in the requisition email delivered to the lodging party.
• Link to the NSW LRS Secure Upload Portal to allow lodging parties to provide responses to requisitions electronically.

Amending electronic dealings

If an electronic dealing does not require a major alteration, then the requisition may be satisfied by amending the electronic dealing provided to you in the initial requisition email. Please consider the following when making alterations:

If an electronic dealing requires a major alteration, the dealing cannot be amended. The dealing must be withdrawn, and a new dealing must be lodged through an Electronic Lodgment Network Operator (ELNO).

NSW LRS will be evaluating each case and determining whether a case involves major or minor alterations. As a guide, changes to title reference, tenancy, affected interest or dealing number, interest or share, consideration, name(s) of involved parties(s), land extent (part of land/ whole of land) may be considered as major alterations.

1. a dealing, caveat or instrument that requires a minor alteration after a requisition has been received will be required to be altered and re-submitted
2. alterations must be made by striking through the matter intended to be altered and not by rubbing, scraping or cutting the surface of the paper or by using correction fluid
3. signatures or initials noting alterations by interlineation or the striking through of matter must be placed in the margin as near as practicable to the alteration
4. in addition, the name of the person noting the alteration must be printed in cases where:
   • the person initials an alteration, or
   • the person notes an alteration by signature, but the person’s name cannot be clearly ascertained
5. the date of the alteration must be included.  

Please note, if a required amendment alters the nature of the electronic dealing it will be considered a major alteration and will require new certification by the Subscriber. If an electronic dealing requires a major alteration, the dealing cannot be amended. The dealing will have to be withdrawn, and a new dealing must be lodged through an Electronic Network Operator (ELNO).

NSW LRS will be evaluating each case and determining if a case involves a major alteration. As a guide, changes to the title reference, document name (Dealing with Exception), affected interest or dealing number, land extent (part of land/ whole of land) and names of involved parties may be considered as major alterations.

Responding to dealing requisitions

The Secure Upload Portal allows electronic responses to requisitions raised by NSW LRS for all parties other than surveyors (who use ePlan instead).

For more information on how to use the Portal please see the Secure Upload Portal Information Sheet. 

Guide to successful online dealing lodgment

We are sharing a guide to online lodgment at NSW LRS to resolve common questions we see during the online dealing lodgment process. Following the steps in this guide will help NSW LRS attend to your transaction efficiently and minimise requisitions and delays.

• All submitted documents must be scanned using a scanner with legible text. Photographed documents are not acceptable.
• Please only use white page backgrounds. Coloured or shaded page backgrounds are not acceptable.
• All pages must be scanned in A4 size with no size reduction.
• All pages must be scanned in portrait mode, even if a plan is drawn/viewed in landscape mode.
• Please ensure your file is not corrupted or encrypted before uploading to the Secure Upload Portal. You can check the security features to ensure the following permissions are not selected or defaulted to:
  • - No high-quality print
  • - No assemble
  • - No edit forms
  • - No annotate
  • - No copy
  • - No edit